Refund policy

Refund, Return, and Exchange Policy on Gachapon Purchase

Gashapon purchases are final and cannot be refunded, returned, or exchanged due to the items' randomized nature.

The following exceptions will be considered:
Item(s) is damaged or defective.
Incorrect item(s) was shipped.
Missing item(s) in the shipment.

If your order qualifies for any of these exceptions, please contact here.